Frequently Asked Questions

Are there contracts? How do I cancel?

No contracts, no games. You can cancel your subscription any time right from your Quaderno account page, without needing to talk to us.

What happens after my trial?

You can upgrade to any subscription any time during your trial. However, if you hit the end of your trial without choosing a subscription, your account will be put on hold (your data will all stay safe and sound, don't worry) until you choose a subscription (or cancel).

What if I go over my transactions limit?

We won't automatically upgrade or downgrade your account. We understand you'll have occasional spikes or slumps, and that's okay! If we notice you're consistenty in the wrong tier we'll personally reach out before making any changes to your account.

More questions?

Please get in touch! You can email hello@quaderno.io any time. We’re fast, friendly and happy to help. In fact, we love hearing from you - so even if you don't have a specific question, feel free to just say hi!